Tourist Information Center for People
with Disabilities and Seniors

About Us

Okinawa is aiming to be an accessible tourist destination. Accessible Okinawa is the Tourist Information Center for seniors and people with disabilities, such as wheelchair users, visual and hearing impairments, mentally disabled people, also people who need nursing, children and foreign tourists in order to enjoy traveling to Okinawa with safely and security.

Is there a facility with wheelchair accessibility? How can I go to a restroom and take a bath during the travel? Can an assistance dog stay in the hotel?


We would like to provide accessible tourist information; more choices, and less worry to help you before and during the travel.


the office in Naha Airport (Domestic)

TEL: +81(0)98-929-1140 FAX:+81(0)98-857-9058


Naha Airport Domestic Passenger Terminal 1st floor Arrival lobby.
150, Kagamizu, Naha-shi, Okinawa, Zip 901-0142

Business hours: 10:00AM~6:00PM

the office on Kokusai Street

TEL: +81(0)98-860-8046 FAX: +81(0)98-860-8434


Don Quixote Kokusai 5th floor
2-8-19, Matsuo, Naha-shi, Okinawa, Zip 900-0014

Business hours: 11:00AM6:00PM
*summer season (Jul. to Sep.): 10:00AM-6:00PM


Common services

We provide accessible tourists information especially for seniors and the people with disabilities, such as...

  • ●Accessible tourist attractions
  • ●Hotels with Accessible Rooms
  • ●Accessible taxi
  • ●Rent-a-car
  • ●Wheel-chair-accessible restroom
  • ●Dialysis travel
  • ●Multi-purpose restroom provided with a sink for Ostomate
  • ●Assisted bathing
  • ●Wheel-chair rental service
  • ●Stroller rental service

*Wheel-chair and stroller rental service can be acceptable to any visitor, and these are usable in and out of Okinawa and Japan.

Wheel-chair rental service
if the wheelchair (electric wheelchair) is broken; we can make arrangements that help repaird.

Rental Fee

The day 500yen
1 night 1700yen
2 nights 3300yen
3 nights 5000yen

* more than 3 nights, rental fee is only 5000yen

* please make a reservation because they're limited.

* for more details, please contact us.

Wheel chair size

When used When folded
Width about 65cm about 35cm
Total height about 85cm (folded type Grip) 60cm
front and back about 1m
Weight about 14kg

*Bearing surface size is 40cm x 40cm

Stroller rental service
We have type A and B of strollers; you can choose

Rental Fee

The day 500yen
1 night 1000yen
2 nights 2000yen
3 nights 3000yen
More than 4 nights increase 500yen per day(s)

*there is a case of difference from the photos.

*Please make a reservation because they’re limited.

*for more details, please contact us.


Target age:

newborn (that is not sitting in the waist) to 2years old

*There is reclining function


Target age:

7months (that is sitting in the waist) to 2 years old

*There is no reclining

Chaire-boat・Buggy rental service

Chair-boat and Buggy is the amphibious wheel-chair that can play in the sea for wheel-chair users

Rental Fee

“Chair-boat” “Buggy” 5000yen~ (Delivery fee is a separete charge)

*for more details, please contact us.



Other rental service

・Shower carry
・Shower chair
・Written words board
・Accessible spoons
・Sound expansion tool
・Respiratory tract
・Light-emitting device of door-knocking sensing
・Flash receiver & Doorbell transmitter

Shower carry

Shower chair

Accessible spoons

written words board

shining type

Light-emitting device of door-knocking sensing

Flash receiver & Doorbell transmitter

Services for Kokusai Street ONLY

Nursing room, diaper changing room

Soramachi is available as a playing room for children and parents to play together. 1 Hour: 300yen per child.
Please come play with Dad, Mom, Grandpa, and Grandma♪

Price: Free

Foreign users are also increasing. Please feel free to use our service.

Temporary Childcare "Soramachi"

Business Hours: 11:00AM~6:00PM *need reservation


● 1hour/ 800yen

● 1 and half hours/ 1200yen

● 2hours/ 1600yen

*First time only we add 200yen for insurance per child

*Please contact us for children under two years of age

Baggage claim

Basically, 500 yen per one suitcase. (For small luggage, gather them together and 500 yen for about the size of one suitcase.)

Other rental equipment "mobility scooter, shopping cart"

1day : 2000yen

1day : 1000yen

Souvenirs Sells

We cooperate with the “Employment Support Work Stations” in Okinawa, and sell a variety of Okinawan souvenirs such as, traditional crafts and sweets called "Chinsuko" . When you come to our office, please have a look♪

How to Book

  • ① Make a Reservation (from “inquiry (reservation) form”, “E-mail”, “FAX”, or “telephone”)
    *please fill in details and confirm.
  • ② Receive contact of reservation completion from our center.
    *If there is no return contact from our center within one week, please contact us again.
  • ③ Rental start (sign to a document, and payment)
  • ④ Rental out (returning)


You can reserve by an inquiry (reservation) form, e-mai, FAX or telephone.

  • ※ We will rent without a reservation when possible.

Information required at the time of booking (red letters are required)

  1. Applicant name
  2. Country and city (address optional)
  3. Accommodation facility name
  4. Mobile phone number (optional)
  5. Rental equipment (wheelchairs, strollers, etc.), rental volume (○ units)
  6. Rental period (Start to Out)
  7. Arrival time to Okinawa
  8. Departure time from Okinawa
  9. Rental locations (Lending)
  10. Rental locations (Returning)


We deliver rental goods for fee. (Fare for round trip)

1,000yen inside Naha-shi
1,500yen (south) Haebaru-cho, Tomigusuku-shi, Yonabaru-cho, Itoman-shi, Nanjo-shi, Yaese-cho
(Central ①) Urasoe-shi, Nishihara-cho, Ginowan-shi, Kitanakagusuku-son, Chatan-cho
2,500yen (Central ②) Okinawa-shi, Uruma-shi, Kadena-cho, Yomitan-son, Onna-son, Kin-cho, Ginoza-son
3,500yen (north) Nago-shi, Motobu-cho, Nakijin-son, Higashi-son, Ogimi-son, Kunigami-son

*City: -shi, Town: -cho, Village: -son

  • ※ Stroller is corresponded in Naha-shi only.
  • ※For chair boat and buggy, the fee becomes the double of the amount above. (Example: transporting buggy to Naha-shi for 2000 yen)

About rental (receipt, return, and payment method)

  • ※ Please contact us if you would like to receive our services after our business hours.
    Please make your reservation one week in advance.
  • ※ Receipt and return of rental equipment are available at the Office, both Naha Airport and Kokusai Street.

For People who Use Naha Airport as a Transit

The office’s staffs are not allowed to pass through the security checkpoint.
If you receive rental equipment, customers need to pass through the security checkpoint gate once to receive the equipment. In addition, there is a case that customers need to consult with the airline that they are using to correspond to the support. Please note it in advance."

About "Sora-port"

Non-step bus "OKINAWA Sora-port" : This Sora-port has no steps in the doorway, thus you can get on and off on the wheelchair if a slope is set.

Based at Naha Airport, we support transport to prefectural events and sports competitions, exchange activities venues, accommodate property, and so on.

About restroom for Assistance dog

There is a restroom for Assistance dog at Naha Airport, both Domestic and International Terminal.

A restroom for Assistance dog is locked. Please ask us in the case of use.

Bus route search by DAISY

※Japanese-only service

Reading system (voice guide) for people, such as visual disabilities.

Made with DAISY Standard, Daisy Talking Books. Play them with corresponding equipment, then you can smoothly access to information such as headings, contents, and chapters.

At Tourist Information Center for People with Disabilities and Seniors, we have received many requests from people with visual disabilities that they want to travel Okinawa by a bus.

So this time, we have comprised various bus access information with DAISY Standard to various Okinawa tourism spots, such as Shuri Castle, Gyokusendo, Churaumi Aquarium, Okinawa main island, Miyako Island, and Ishigaki Island, so that people with disabilities can freely travel wherever they want to go.

If you ride on a bus in Okinawa, you may have fun travel, that you cannot experience by a taxi and a rental car, such as enjoying talking with the driver and local seniors.

For more information about DAISY, check the following:

DAISY Research Center

Accessible Okinawa PDF Download

You can download Accessible Okinawa, which is the best hand-book that tells you about the accessibility information in Okinawa.

Accessible Okinawa PDF Download